Connect to ANA Wi-Fi

How to Get Connect to ANA Inflight Wi-Fi

• Before takeoff, switch your phone or other device to "Airplane Mode."
• A few minutes after takeoff, enable your Wi-Fi and look for the ANA Wi-Fi Service network.
• Open your web browser. It should automatically redirect you to the Wi-Fi portal. If it doesn't, just type one of these URLs into the address bar:
  • http://portal.inflight.ana.panasonic.aero
  • http://wifi.inflight.viasat.com/
• Once on the portal, click "Connect" to get started

ANA Wi-Fi Service

Wi-Fi Packages & Pricing

ANA offers several paid Wi-Fi plans to suit your needs.

• 30-Minute Plan: $6.95 USD

• 3-Hour Plan: $16.95 USD

• Full-Flight Plan: $21.95 USD (maximum 24 hours)

Note: The timer for your plan begins the moment you sign in and cannot be paused.

Frequently Asked Questions (FAQs)

Q: Is the Wi-Fi free?

Ans: First and Business Class passengers get complimentary internet access. Premium Economy and Economy passengers get free access for text messaging only; web browsing is a paid service.

Q: How do I get my receipt for a purchase?

Ans: A receipt will be sent to the email address you used during your purchase. If you don't receive it, please contact the customer support for the service provider.

Q: How can I pay for a Wi-Fi plan?

Ans: You can only pay with a credit card (Visa, Mastercard, Discover, Amex, JCB, Diners). On some aircraft types, you may also be able to pay with Apple Pay or Google Pay. Cash and debit cards are not accepted.

Q: If I travel in First or Business Class, How do I get my free Wi-Fi?

Ans: If you've registered your email, you will receive a free voucher code via email at least two hours before your flight. If you don't receive it, a cabin attendant can provide you with a new one.

Q: Can I use my Wi-Fi plan on a connecting flight?

Ans: No, your purchased or complimentary Wi-Fi plan is only valid for the specific flight where you activated it.

Q: Can I use voice or video calls with the Wi-Fi?

Ans: No, to ensure a comfortable environment for all passengers, voice and video calls are not allowed on the inflight Wi-Fi.