Connect to Southwest Wi-Fi

How to Connect to Southwest Airlines Wi-Fi?

Southwest Airlines offers paid Wi-Fi on most flights. Here's how to get connected.

Quick Steps:

1. Turn on Airplane Mode
2. Enable Wi-Fi
3. Select "Southwest WiFi" network
4. Portal opens automatically
5. Purchase Wi-Fi pass ($8)
6. Start browsing

Visit SouthwestWifi.com

Connection Guide

Step 1: Enable Airplane Mode & Wi-Fi

Turn on Airplane Mode first, then enable Wi-Fi in your device settings.

Step 2: Join Southwest WiFi Network

Connect to "Southwest WiFi" from your available networks.

Step 3: Access the Portal

Your browser should open the Southwest Wi-Fi portal automatically. If not, open your browser and visit any website.

Step 4: Purchase Wi-Fi Access

All-Day Pass - $8 per device

• Unlimited access for your entire flight
• Works on all Southwest flights that day
• Pay with credit or debit card

A-List Preferred Members

• May receive complimentary Wi-Fi as a status benefit
• Sign in with your Rapid Rewards account

Step 5: Complete Payment & Connect

Enter your payment details, accept terms, and start browsing.

Pricing

• $8 per device - All-day pass (works on multiple flights same day)
• Free for A-List Preferred - Top-tier Rapid Rewards members
• One payment covers the entire day of travel

Good value if you have connecting flights!

Quick Fixes

Portal not showing up?

Type southwestwifi.com in your browser or restart your Wi-Fi.

Payment not processing?

Check your card details. Try a different card if needed. Contact a flight attendant for help.

Slow connection?

Close unused apps. Streaming and downloads use more bandwidth. Lower video quality if needed.

Lost connection mid-flight?

Reconnect to Southwest WiFi network. Your pass should still be active.

Pro Tips

• Buy Wi-Fi early in the day if you have multiple Southwest flights
• Download Southwest app for mobile boarding passes and flight updates
• Pre-download entertainment for offline viewing as backup
• One $8 pass works all day, even on connecting flights
• Disable VPN for better speeds

Common Questions

How much is Southwest Wi-Fi?

$8 per device for all-day access. One purchase covers unlimited use on all Southwest flights you take that day.

Is Southwest Wi-Fi free for anyone?

A-List Preferred members (top-tier Rapid Rewards status) get complimentary Wi-Fi. Regular passengers pay $8.

Which Southwest flights have Wi-Fi?

Most Southwest aircraft are equipped with Wi-Fi. Nearly all flights offer the service, but check your flight details to confirm.

How fast is the connection?

Speeds typically range from 5-15 Mbps, good for browsing, email, and social media. Streaming works but may buffer occasionally.

Can I connect multiple devices?

Each device needs its own $8 pass. If you want to use your phone and laptop, you'll need to purchase two passes.

Does the pass work on connecting flights?

Yes! Your $8 all-day pass works on all Southwest flights you take that same calendar day. Great value for connections.

Can I stream videos?

Yes, streaming is allowed. However, connection speeds may vary, so consider downloading content beforehand for longer flights.

What if Wi-Fi stops working?

Alert a flight attendant right away. If you paid but couldn't use the service, contact Southwest customer service after your flight for a refund.

Can I buy Wi-Fi before boarding?

Wi-Fi must be purchased after you board and connect to the Southwest WiFi network. You can't buy it in advance.