Air New Zealand offers free Wi-Fi on many of its flights, so you can stay connected to the ground without a charge. Send messages, check social media, or browse the web from way up high. It's their way of making your flight a little more enjoyable.
Keep in Mind: Just be aware that uploading files can be a bit slower than downloading. The free Wi-Fi is perfect for everyday online activities.
Since not every aircraft has Wi-Fi just yet, the easiest way to check is to use the Air New Zealand app. Look for the Wi-Fi icon next to your flight's details. It's a good idea to check on the day of your flight in case there's a last-minute aircraft change.
1: Is Air New Zealand's Wi-Fi always free?
Yes, if your flight is Wi-Fi enabled, the service is completely free.
2: Can I use a VPN?
You might need to disconnect from your VPN to connect to the Wi-Fi portal. Once you're online, you can try reconnecting.
3. Why is my connection slow sometimes?
Sometimes Wi-Fi signal travels a long way—about 40,000 km to a satellite and back! A little bit of lag can happen, but it shouldn't last long. It’s perfect for everyday browsing and messaging.
4: Where can I find help if I can't connect?
All instructions are also available on board. Don't hesitate to ask a crew member for help!
The Air New Zealand app is a must-have for a smoother journey. You can use it to:
The app is super handy—even if you're not an Airpoints member, you can still add your booking and view your flight details.