Connect to Air New Zealand Wi-Fi

How to Connect Free Air New Zealand Wi-Fi: Four Simple Steps

  1. Turn on flight mode as soon as you get settled.
  2. After a few minutes of takeoff, simply turn on your Wi-Fi (but keep flight mode on!).
  3. Look for the AirNZ_InflightWiFi network and connect to it.
  4. Now open your browser and go to wifi.airnz.com. Follow the instructions on the screen to get online for free!

Air New Zealand

Air New Zealand offers free Wi-Fi on many of its flights, so you can stay connected to the ground without a charge. Send messages, check social media, or browse the web from way up high. It's their way of making your flight a little more enjoyable.

Keep in Mind: Just be aware that uploading files can be a bit slower than downloading. The free Wi-Fi is perfect for everyday online activities.

Is Your Flight Wi-Fi Enabled?

Since not every aircraft has Wi-Fi just yet, the easiest way to check is to use the Air New Zealand app. Look for the Wi-Fi icon next to your flight's details. It's a good idea to check on the day of your flight in case there's a last-minute aircraft change.

Wi-Fi is typically available on these international fleet aircraft:

  • Boeing 777-300ER
  • Boeing 787-9 (all versions)
  • Airbus A321neo
  • Airbus A320neo

Frequently Asked Questions (FAQs)

1: Is Air New Zealand's Wi-Fi always free?

Yes, if your flight is Wi-Fi enabled, the service is completely free.

2: Can I use a VPN?

You might need to disconnect from your VPN to connect to the Wi-Fi portal. Once you're online, you can try reconnecting.

3. Why is my connection slow sometimes?

Sometimes Wi-Fi signal travels a long way—about 40,000 km to a satellite and back! A little bit of lag can happen, but it shouldn't last long. It’s perfect for everyday browsing and messaging.

4: Where can I find help if I can't connect?

All instructions are also available on board. Don't hesitate to ask a crew member for help!

The Air New Zealand App: Your Travel Companion

The Air New Zealand app is a must-have for a smoother journey. You can use it to:

  • Manage your bookings and check in.
  • Get a digital boarding pass.
  • Receive real-time flight updates.
  • Keep an eye on your bags.
  • Track your Airpoints™ balance.

The app is super handy—even if you're not an Airpoints member, you can still add your booking and view your flight details.

Important Note: Flight WiFi will only be available above an altitude of 11000ft.
Disclaimer: The information on the site should be used as a guide only. You are advised to contact your airline official site and ensure you have the latest information. We take no responsibility.