Connect to Alaska Airlines Wi-Fi

How to Connect to Alaska Airlines Wi-Fi?

Quick Steps:

1. Turn on Wi-Fi and select "Alaskawifi.com"
2. Open browser and visit AlaskaWiFi.com
3. Choose your option: free texting, entertainment, or internet ($8)

Visit AlaskaWiFi.com

Connection Guide

Step 1: Connect to Network

Turn on your device's Wi-Fi. Look for "Alaskawifi.com" and connect to it.

Step 2: Open Your Browser

Type AlaskaWiFi.com in your browser address bar.

Step 3: Pick Your Service

Free Texting:

• Use messaging apps at no cost
• Available to all passengers

Free Entertainment:

• Movies and shows available on some flights
• No internet purchase needed

Streaming-Fast Internet - $8:

• Fast enough for Netflix, Hulu, Amazon Prime
• Browse, stream, work, and chat
• Gate-to-gate coverage on most routes

What You Get for $8

Alaska's satellite Wi-Fi is actually fast—20x faster than basic airplane internet. Here's what works well:

Great for:

• Streaming Netflix, Hulu, Disney+, HBO Max
• Video calls (Zoom, FaceTime, Teams)
• Social media scrolling
• Working with cloud files
• Online shopping
• Gaming (casual games work fine)

What to Expect:

• Speeds comparable to home internet
• Works from boarding to landing (gate-to-gate)
• Brief interruptions possible at 500 mph (rare)
• Available almost everywhere Alaska flies

Which Planes Have the Fast Wi-Fi?

Streaming-Fast Satellite Wi-Fi ($8):

• All Boeing 737 MAX
• All Boeing 737-900ER
• All Boeing 737-900
• All Boeing 737-800

Basic Wi-Fi (email and browsing only):

• All Boeing 737-700
• All Embraer E175

Note: Basic Wi-Fi doesn't work to Hawaii, Mexico, Costa Rica, or parts of Alaska. Newly delivered planes might fly without Wi-Fi briefly.

T-Mobile Customer Perks

If you're a T-Mobile customer, you likely get free Alaska Wi-Fi:

• Some plans: Unlimited free sessions every flight
• Other plans: 4 full flights free + unlimited 60-minute sessions
• Check your T-Mobile plan details before flying

Coming Soon: Starlink Upgrade

Alaska and Hawaiian Airlines are partnering with Starlink for ultra-fast Wi-Fi:

• Installations start in 2026
• Rollout continues through 2027
• Available for Atmos Rewards members
• Even faster than current satellite service

Coverage Areas

Wi-Fi Works:

• Throughout the lower 48 states
• Alaska (except Arctic Circle routes)
• Hawaii
• Mexico
• Costa Rica
• Canada

Limited or No Service:

• Flights above the Arctic Circle
• Some remote Alaska destinations (basic Wi-Fi only)

Quick Tips to Know

• Can not see Alaskawifi.com network? Wait until you're at cruising altitude. Make sure Wi-Fi is turned on.
• Portal won't load? Type AlaskaWiFi.com directly in browser. Clear cache if needed.
• Paid but can't connect? Disconnect and reconnect to network. Contact flight attendant if it persists.
• Buffering while streaming? Lower video quality to 720p. Brief interruptions can happen at high altitude.
• T-Mobile benefit not showing? Make sure you're logged into your T-Mobile account before connecting.

Important Tips

• Join Atmos Rewards - Future Starlink access and other perks
• Download T-Mobile app - Easier to verify your free Wi-Fi benefit
• $8 is solid value - Actually fast enough for real streaming
• Connect at the gate - Service works from boarding to arrival
• Check aircraft type - 737 MAX and 737-800/900 have the best Wi-Fi

Common Questions

Can I actually stream Netflix?

Yes! Alaska's satellite Wi-Fi is fast enough to stream Netflix, Hulu, HBO Max, Disney+, and other services. It's about 20x faster than basic airplane internet.

Is Wi-Fi free for anyone?

Free texting is available to all passengers. T-Mobile customers get free internet sessions depending on their plan. Otherwise, it's $8 per flight.

Can I use it for work calls?

Absolutely. The connection is fast enough for Zoom, Teams, and other video calls. Just use headphones to be considerate of other passengers.

What's the difference between basic and satellite Wi-Fi?

Satellite Wi-Fi ($8) is streaming-fast and works everywhere. Basic Wi-Fi only handles email and light browsing, doesn't work to Hawaii or Mexico, and is only on older 737-700 and E175 aircraft.

What's this Starlink upgrade about?

Alaska is installing Starlink (SpaceX's satellite internet) starting in 2026. It'll be even faster than current service and available for Atmos Rewards members.

Does it work to Hawaii?

Yes, satellite Wi-Fi works great on Hawaii flights. Basic Wi-Fi (on older planes) does not.

Need help? Ask your Alaska Airlines flight attendant or visit alaskaair.com/wifi for more info.