Connect to EVA Air Wi-Fi

How to Connect to EVA Air Wi-Fi?

Quick Steps:

1. Turn on Airplane Mode
2. Enable Wi-Fi
3. Select "EVA Air" network
4. Portal opens automatically
5. Choose data package and pay
6. Start browsing

Visit Evawifi.com

Connection Guide

Step 1: Enable Airplane Mode & Wi-Fi

Turn on Airplane Mode first, then enable Wi-Fi in your device settings.

Step 2: Join EVA AIR WiFi Network

Connect to "EVA Air" from your available networks.

Step 3: Access the Portal

The EVA Air Wi-Fi portal should open automatically. If not, open your browser and visit any website.

Step 4: Select Your Package

Data Packages:

• 30 MB - $10.95 (messaging and email)
• 100 MB - $16.95 (browsing and social media)
• Full Flight Pass - $21.95 (unlimited for entire flight)

Elite Members:

• Infinity MileageLands members may get free or discounted Wi-Fi
• Check current benefits before purchasing

Step 5: Complete Payment

Enter your credit card details, accept terms, and connect.

Pricing

• 30 MB - $10.95 (light usage)
• 100 MB - $16.95 (moderate usage)
• Unlimited - $21.95 (full flight)
• Elite benefits - Possible free/discounted access for top-tier members

Prices may vary by route and aircraft type.

Quick Fixes

Portal won't open? Type evaair.com in your browser or restart your Wi-Fi connection.

Payment issues? Verify card details are correct. Try a different card. Contact cabin crew for assistance.

Slow speeds? Close background apps. International Wi-Fi can be slower over oceans. Lower streaming quality.

Connection drops? Reconnect to EVA AIR WiFi network. Coverage may be limited over certain regions.

Pro Tips

• Choose unlimited pass for long-haul flights (better value)
• Download movies and content before your flight
• Wi-Fi works best at cruising altitude
• Messaging apps use less data than video streaming
• International flights may have coverage gaps over oceans

Common Questions

Which EVA Air flights have Wi-Fi?

Most long-haul aircraft on routes to North America, Europe, and select Asian destinations. Not all aircraft are equipped. Check your flight details when booking.

How fast is EVA Air Wi-Fi?

Speeds range from 5-15 Mbps on international flights, suitable for browsing and messaging. Streaming may be slower, especially over oceanic routes.

Can I use it for the entire flight?

Yes, if you purchase the unlimited full flight pass ($21.95). Data packages (30MB/100MB) have limits and will stop once you reach the cap.

Is Wi-Fi free for elite members?

Infinity MileageLands elite members may receive complimentary or discounted Wi-Fi on select flights. Check your member benefits or ask cabin crew.

Does it work over the ocean?

Yes, EVA Air uses satellite-based Wi-Fi that works over oceans. However, connection quality may vary and there may be brief coverage gaps in certain areas.

Can I share my connection?

Each device needs its own package. You cannot share or hotspot your Wi-Fi connection to other devices.

What if Wi-Fi isn't available?

Some EVA Air aircraft aren't equipped with Wi-Fi. Download entertainment beforehand. EVA Air offers extensive in-flight entertainment on all long-haul flights.

Can I get a refund if it doesn't work?

Contact EVA Air customer service after your flight with your purchase receipt if you experienced technical issues.