Connect to Japan Airlines Wi-Fi

How to Connect to Japan Airlines Wi-Fi- Simple Steps

• Before takeoff, put your device on "Airplane Mode."

• Once you're in the air, turn on your Wi-Fi and select the Japan Airlines or JAL-WiFi network.

• Open your browser. The Wi-Fi portal should appear automatically. If it doesn't, just type jal-wifi.com into the address bar.

• Look for the "Satellite Connected" message and then select "Connect to the Internet."

• Follow the simple instructions to either start your free hour or complete a payment for a longer plan.

Visit jal-wifi.com

Stay Connected with Japan Airlines Inflight Wi-Fi

Japan Airlines (JAL) makes it easy to stay connected on international and domestic flights. They offer free Wi-Fi for all passengers, with a generous one-hour complimentary period for Economy and Premium Economy, and unlimited access for premium cabins.

You can do more than just browse—you can also check your email, check flight status, and even shop for exclusive JAL products from the inflight online store.

Wi-Fi Access & Pricing

JAL offers free Wi-Fi to every passenger on its international flights.

• First & Business Class: Enjoy unlimited complimentary Wi-Fi.
• Economy & Premium Economy: The first 1 hour of Wi-Fi is free. After that, you can purchase additional time if you need it.

What You Can Do with the Wi-Fi

• Browse the web and check social media.

• Send and receive emails.

• Check your flight status and look up information about your destination.

• Shop for exclusive products from the inflight sales store.

Note: For the comfort of all passengers, voice and video calls are not permitted on the inflight Wi-Fi.

Frequently Asked Questions (FAQs)

Q: What kind of device do I need to use the Wi-Fi?

A: You just need a Wi-Fi-enabled device like a laptop, tablet, or smartphone. Most modern devices, including those with Android, Apple, and Windows operating systems, will work.

Q: Can I borrow a device to use the Wi-Fi onboard?

A: No, Japan Airlines does not provide devices for passengers to use with the Wi-Fi service.

Q: When can I use the inflight Wi-Fi?

A: The Wi-Fi becomes available once the plane reaches a cruising altitude, typically above 10,000 feet. It will disconnect as the plane prepares to land and descends below that altitude.

Q: How do I connect to the Wi-Fi network?

A: Simply put your device in airplane mode, then turn on your Wi-Fi. Select the "Japan Airlines" network from the list and open your browser to begin.