Connect to Virgin Atlantic Wi-Fi

Want to work, chat, or browse the web from 35,000 feet? With Wi-Fi available on every Virgin Atlantic flight, you can stay connected to the world below. From sending a quick email to catching up on the news, our inflight Wi-Fi helps you get things done, even at 600 miles per hour!

How to Connect to Virgin Atlantic Inflight Wi-Fi?

Pricing & Wi-Fi Passes

• Switch on Flight Mode: Before we take off, put your phone or tablet on flight mode.
• Connect to Wi-Fi: Once in the air (30,000 ft), turn on your Wi-Fi and join the Virgin Atlantic network.

Virgin Atlantic

• Choose Your Plan: Open your web browser and you'll be taken to our Wi-Fi portal. Pick the plan that is best for you and complete your payment.
• You are Connected: Enjoy surfing, messaging, or streaming for the rest of your flight!

Pricing & Wi-Fi Passes

Virgin Atlantic offers a variety of Wi-Fi packages to suit different needs and budgets. Prices can vary slightly by aircraft type, so be sure to check the exact options on your flight.

• Messaging Pass: A full-flight pass for messaging apps like WhatsApp and Facebook Messenger.
• Basic Surf Pass: A full-flight pass for general web browsing and emails.
• Premium Surf Pass: A full-flight pass for more data-intensive tasks, including some social media and streaming.
• Streaming Pass: A pass designed for higher-speed activities like streaming video, available for a limited duration (e.g., 3 hours).

What Can You Do with Virgin Atlantic Wi-Fi?

Once you're connected, you can:

• Message and Chat: You can chat with your family and friends
• Browse and Shop - Read news and check your emails
• Stream Entertainment: You can watch movies, listen music, enjoy and TV shows.
• Work Onboard: Send emails, collaborate on documents, and stay productive during your flight.

Important Note: The speed and performance of the Wi-Fi can be affected by the number of users connected and satellite coverage. For guaranteed entertainment, we recommend taking advantage of Virgin Atlantic's excellent Vera inflight entertainment system.

Frequently Asked Questions (FAQs)

1: Is Virgin Atlantic Wi-Fi free?

Virgin Atlantic offers various paid Wi-Fi passes. Prices start from a messaging-only pass.

2: Can we stream movies on Virgin Atlantic's Wi-Fi?

Yes, streaming is possible with the higher-tier "Premium Surf" or "Streaming" passes, although speeds can vary. We recommend using the dedicated inflight entertainment system for a guaranteed streaming experience.

3: Can I use my purchased Wi-Fi pass on more than one device?

You can only use the Wi-Fi pass on one device at a time. However, you can switch the pass between devices by logging out on the first device and logging in on the second using the account or email address you used for the purchase.

4: How do I pay for vergin atlantic inflight Wi-Fi?

You can purchase your Wi-Fi pass using a credit or debit card directly on the Virgin Atlantic Wi-Fi portal once you are on board and connected to the network.

5: Is Wi-Fi available from gate-to-gate?

No, the Wi-Fi service is typically available after the aircraft reaches an altitude of 10,000 feet and is switched off again before landing.