Planning a trip with IndiGo? As India's largest carrier, they are known for on-time departures and an extensive route network. This guide covers flight tracking, baggage policies, entertainment options, and travel tips—everything you need for a smooth IndiGo(6E) experience in 2026.

Flight Status & Tracking

IndiGo offers several high-tech ways to track your flight. We recommend checking your status 3 hours before departure for international and 2 hours for domestic flights.

• Official Tracker : Visit the IndiGo Flight Status page. Search using your PNR/Booking Reference or your flight number.
  
  
• WhatsApp Updates: You can get real-time alerts by messaging 6Eskai (IndiGo’s AI bot) at +91 70651 45858.
  
  
• FlyFi App Tracking:
  • Scan Your Boarding Pass: Use the FlyFi app to scan your IndiGo boarding pass (digital or printed) for automatic gate change alerts and baggage carousel updates.
  • Live PNR Monitoring: Pin your PNR in the app to track where your aircraft is coming from in real-time—helpful for spotting potential delays before they're announced.

Baggage Policy (2026 Update)

IndiGo has specific baggage rules that vary by fare type. Here is what you need to know to avoid extra fees at the airport.

Hand Baggage (Cabin) – Free for All Passengers

What's Allowed ?

One cabin bag (trolley) + one personal item (laptop bag, purse, or small backpack)

Weight Limit :

7 kg total for both items combined

Size Limit :

Cabin bag must not exceed 55cm x 35cm x 25cm (roughly 21.6 x 13.7 x 9.8 inches)

IndiGo Stretch (Business Class) :

Passengers in Stretch seats may get increased cabin baggage allowance—always verify on your booking confirmation.

Pro Tip : IndiGo is strict about the 7kg limit. Consider weighing your bag at home to avoid last-minute repacking at the gate.

Checked Baggage

Inflight Wi-Fi & Entertainment

IndiGo offers free entertainment streaming on select flights—but no internet browsing.

Hello 6E Portal:

Connect to the "Hello 6E" WiFi network to watch movies, TV shows, play games, and track your flight on a live map.

How to Access:

• Turn on Airplane Mode, then enable WiFi
• Join the "Hello 6E" network
• Open indigo.blueview.aero in your browser

Remember : Bring your own headphones (wired or Bluetooth)—they are not provided onboard.

Primary Hubs & Terminals

IndiGo operates from multiple terminals in major cities. Always double-check your terminal, especially in Delhi and Mumbai.

Contact & Support

• Customer Care: +91 124-6173838 / +91 124-4973838
• WhatsApp Support: +91 70651 45858
• Email: customer.experience@goindigo.in
• Twitter: @IndiGo6E

Frequently Asked Questions

Does IndiGo provide free meals?

No, IndiGo is a low-cost carrier and doesn't include complimentary meals on most fares. You can pre-order meals through "6E Eats" when booking (cheaper option) or buy food and drinks onboard. Flexi Plus and IndiGo Stretch fares typically include a complimentary snack or light meal.

What is IndiGo's "Plan B" policy?

If your IndiGo flight is cancelled or delayed by more than 2 hours, Plan B lets you change to another flight or get a full refund—both at no extra charge. You can manage this directly through the IndiGo website or app.

Can I carry a power bank on IndiGo?

Yes, but only in your cabin baggage (hand luggage). Power banks are strictly prohibited in checked luggage due to fire safety regulations. Make sure your power bank is under 27,000 mAh (100Wh) to comply with aviation rules.

Does IndiGo allow flight changes?

Yes, but it depends on your fare type. Flexi and Flexi Plus fares allow free changes (you only pay the fare difference). Saver fares charge a change fee plus any fare difference. Changes must be made at least 2 hours before departure.

Can I select my seat for free?

Saver fares don't include free seat selection—you will be assigned a seat at check-in. Flexi fares include standard seat selection. Premium seats (extra legroom, front rows) cost extra on all fare types.

What happens if I miss my IndiGo flight?

If you miss your flight, your ticket becomes invalid and no refund is provided unless you purchased travel insurance or are on a fully flexible fare. It's best to arrive early or rebook in advance if you think you'll be late.