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United Airlines: Flight Status, Baggage, and Wi-Fi Guide

This technical guide provides essential information for passengers flying with United Airlines. The below information is all about navigate airport terminals, baggage rules, and inflight services.

Flight Status & Tracking

Stay updated on your journey using official United channels or the streamlined features of the FlyFi app.

Official United Airlines Tracking

  • United Website: Visit the Flight Status page to search by flight number or route for 48-hour schedule outlooks.
  • United App: Access the "Flight Status" tab for real-time notifications, "Where is my plane?" tracking, and "Virtual Gate" boarding updates.

FlyFiApp Tracking 

  • Scan Boarding Pass: Use the FlyFiapp scanner to scan your boarding pass QR/Barcode. The app instantly imports your flight number, gate, and seat details to your dashboard.
  • Manual Search: Enter your flight number (e.g., UA123) to pin the flight to your home screen for instant alerts on gate changes and arrival times.
  • Live Updates:FlyFi monitors your aircraft's progress and sends push notifications for delays and baggage updates.

Terminal Information (Major Hubs)

United Airline operates primarily out of specific terminals at its hub airports. Note that United Express flights often depart from different concourses than mainline flights.


Airport (Code) Primary Terminal Notes
Chicago (ORD) Terminal 1 Use Concourse B/C; some Intl. arrivals at Terminal 5.
Newark (EWR) Terminal C The main hub; some flights also use Terminal A.
Denver (DEN) Concourse B United and United Express occupy the entire Concourse B.
Houston (IAH) Terminals C & E Terminal B is used for United Express; Terminal E for Intl.
San Francisco (SFO) Terminal 3 International flights also use the International Terminal (G gates).
Washington (IAD) Concourse C/D United Express flights often use Concourse A.
Los Angeles (LAX) Terminals 7 & 8 Terminal 7 is for mainline; Terminal 8 for regional/Express.


Baggage Policy & Allowances

Baggage fees and size limits depend on your ticket type and destination. For exact details, please visit the airline’s official website.

Carry-On Baggage

  • Personal Item: 9 x 10 x 17 inches (22 x 25 x 43 cm). Must fit under the seat.
  • Standard Carry-on: 9 x 14 x 22 inches (22 x 35 x 56 cm).
  • Restriction:Basic Economy tickets on domestic flights do not include a standard carry-on; only a personal item is permitted.

Checked Baggage

Standard weight limits for Economy are 50 lbs (23 kg) per bag. Premier members, Business and First Class passengers typically have an increased limit of 70 lbs (32 kg).


Destination 1st Bag Fee (Approx.) 2nd Bag Fee (Approx.)
U.S. Domestic $35 - $40 $45 - $50
International Varies by route Varies by route

Contact & Support

  • General Reservations: 1-800-864-8331
  • International Support: 1-800-538-2929
  • Baggage Issues: 1-800-335-2247
  • Text Assistance: Text "HELP" to 32050 for automated and live agent support.

Inflight Wi-Fi Guide

United is currently rolling out High-Speed Starlink Wi-Fi across its fleet.

  • Free Messaging:WhatsApp, iMessage, and Google Messages (Text only).
  • T-Mobile: Free full-flight Wi-Fi on eligible plans.
  • Paid Access: $8 (MileagePlus) or $10 (Non-members).
  • How to Connect: Airplane Mode ON> Connect to "United_Wi-Fi"> Visit unitedwifi.com.

View this Complete United Wi-Fi Guide for detailed pricing, international coverage, and subscription info.

Frequently Asked Questions

Most United aircraft are equipped with Wi-Fi. While free messaging (iMessage, WhatsApp) is often available for MileagePlus members, full internet access usually requires a fee (approx. $8–$10).

We recommend 2 hours for domestic and 3 hours for international.

Most fares allow one carry-on and one personal item

Use FlyFi App to "Track Incoming Flight." Often, a delay is caused because the plane is stuck at a previous airport. FlyFi App lets you see exactly where your plane is before the gate agent even makes an announcement, giving you a head start on rebooking if needed.

Disclaimer: The information on this site is provided for guidance only. Users are advised to check their airline’s official website for the latest policy updates & norms. FlyFi accepts no responsibility for any data inaccuracies or changes.

FlyFi brings all your travel essentials into one app - track flights, connect to Wi-Fi, get airport insights, and stay informed. Travel made easy!

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